Last updated: September 2024
This Privacy Notice explains who we are, what personal data we collect about you, why we collect it, and how we use it. For the purposes of this Privacy Notice, personal data refers to any information that directly or indirectly identifies you, such as your name, email address, or phone number.
This Privacy Notice outlines how Affinity Workspace handles your personal information when you interact with us, whether as a consumer, business customer, supplier, or any other individual with a business relationship with us. Please take a moment to familiarize yourself with this Privacy Notice.
What data do we collect
We collect the following data: Personal identification information (Name, email address, phone number, etc.)
Data Collection and Usage
We collect and process data primarily through direct interactions with you. This includes when you:
- Register online or place an order for our products or services.
- Voluntarily complete customer surveys or provide feedback via our message boards or email.
When you visit our website, we use Google Analytics to place cookies and similar technologies on your browser or device. These tools help us manage our website technically and functionally, improve its design and performance, and better understand visitor behaviour. The data collected may include your IP address, operating system, browser type, and device type (e.g., PC, smartphone).
Some cookies are essential and always active when you visit our website. These “strictly necessary cookies” cannot be turned off unless you change your browser settings. They ensure our services function as intended, maintain website security, and meet audience needs and interests.
Data Protection Measures
We employ organisational, technical, and physical measures to safeguard your personal data, taking into account the nature of the data, the processing activities, and potential threats. We are committed to continuously improving these measures to ensure the security of your personal data.
With whom we share your personal data
- Our Service Providers: We may engage third-party service providers (e.g., IT providers, customer service providers) to perform certain processing operations on our behalf, such as storing personal data. These service providers are contractually obliged not to use your personal data for purposes other than those requested by us or required by law.
- Our Business Partners: Sometimes, we partner with business partners to provide you with services. In this context, we may share your personal data with them. For example, if you purchase a product or service from us, we share your information with payment service providers to process the payments.
- Third Parties in Connection with Corporate Transactions: At times, we may be involved in mergers, acquisitions, bankruptcies, joint ventures, reorganizations, sales of assets, or other dispositions of all or any portion of our business, assets, or stock. In these cases, we may share your personal data with the third party involved in that corporate transaction.
- Others: For legal reasons, we may also share your personal data with others (such as public and governmental authorities, professional advisors) if we determine that access, use, preservation, or disclosure of your personal data is necessary to:
- Comply with applicable laws and regulations or enforceable governmental requests.
- Investigate, prevent, or take actions regarding suspected or actual illegal activities or to assist government enforcement agencies.
- Enforce our terms and conditions with you.
- Investigate and defend ourselves against any claims or allegations.
- Protect the security or integrity of our services.
- Exercise or protect the rights and safety of Affinity Workspace, our customers, personnel, or others.
How long we keep your personal data
We delete personal data when it is no longer necessary for the purposes described in this Privacy Notice.
Unless indicated otherwise in this Privacy Notice, the criteria we use to determine our retention periods include:
- Whether we need your personal data to safeguard our legitimate interests, perform a contract to which you are a party, respond to your questions, or provide the required service or support.
- Whether there is a legal obligation to which we are subject.
- Whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations).
Your privacy rights
Depending on our reason for processing your personal data and applicable laws, you have certain rights on your personal data. Here we want to make you aware of which are these privacy rights.
- You have the right to access your personal data. This means that you can ask us for copies of or information about the personal data that we process about you.
- You have the right to rectify your personal data. This means that, if you think that the personal data, we process about you is inaccurate, you can ask us to rectify or correct it. If you want us to rectify your personal data, please tell us what you believe is inaccurate and explain to us how we should correct it.
- You have the right to delete your personal data. This means that you can ask us to erase the personal data that we process about you. Keep in mind that there might be cases (for example, when we are legally obliged to keep your personal data) where we may not be able to erase your personal data.
- You have the right to data portability. This means that you can ask us to transfer the information about you (that you have directly given to us) to another organisation or give it to you. Keep in mind that this right only applies in certain circumstances (for example, if we are processing your personal data with automated means and based on your consent).
- You have the right to restrict our processing of your personal data. This means that, in certain circumstances, you can ask us to limit the way we use your personal data.
- You have the right to object to our processing of your personal data. This means that, in certain circumstances, you can object to the processing of your personal data, as carried out by us.
We aim to give you control over your personal data. Therefore, depending on the activity, you can control your personal data and exercise your privacy rights and choices by yourself, for example by unsubscribing to our promotional communications by means of the unsubscribe button (link) included at the bottom of our promotional communications.
In all other cases, to exercises your privacy rights, to submit a privacy complaint or to contact our Data Protection Officer, you can email info@affinityworkspace.co.uk
If you are not happy with how we have handled your request, you can make a complaint to the Information Commissioner’s Office at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (or by email to casework@ico.org,uk).